Refund Policy

30-Day Money-Back Guarantee

If you're not satisfied with your CBD-Rich Hemp Oil purchase, you may return the product, opened or unopened, within 30 days of receipt for a full refund of the purchase price, including the original shipping.

How to request a refund

Call Customer Care at 800-621-4348, Monday through Friday, 8 a.m. to 5 p.m. Central, or email customerservice@firstfitness.com. Please have your order number ready. We will provide return instructions and the return address.

Return address

FirstFitness Nutrition, Attn: Returns, 10550 John W. Elliott Drive, Suite 300, Frisco, TX 75033

Processing and timing

• Refunds are processed within 5 business days after we receive your return.
• Refunds are issued to the original payment method.
• Refunds typically post to your account within 5 to 10 business days after processing, depending on your bank.

Damaged or incorrect orders

If your order arrives damaged or incorrect, call 800-621-4348 within 30 days of receipt and we will replace it or refund it in full.

Questions

Customer Care: 800-621-4348 · customerservice@firstfitness.com · Monday through Friday, 8 a.m. to 5 p.m. Central